FAQ
SHIPPING & DELIVERY
Once your order is placed, we will ship it out within 5-6 days! Our shipping costs vary and begin at $4.
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TRACKING YOUR ORDER
Once your order has been shipped, we will send you a confirmation email containing a USPS tracking number that will allow you to track the delivery status of your order.
RETURNS & EXCHANGES
Unfortunately, there are no refunds or returns due to the nature of our products. If for some reason you are unhappy with your order, please reach out and we will be sure to get back to you and see how we can help!
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CARE INSTRUCTIONS
Our scrunchies are handmade with love and we want to ensure the best customer experience. We recommend hand washing for all of our products.
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CUSTOM ORDERS
We offer custom orders in small and large quantities for all occasions! This includes bridal party gifts, sports teams, dance groups, fundraiser materials, party favors, and more!
QUESTIONS?
If you have any other questions please inquire with us! You can contact us through Instagram or by email by clicking the icon below!